Covid-19 Delivery And Shipping Time Update

Due to Covid related staff absences Royal Mail are still unpredictable at this time.
So please allow extra time for your orders to arrive, Please stay safe and thank you for your ongoing support

UK Shipping

All gifts are Custom Made to Order. We endeavour to dispatch your purchase the same day if ordered before 3pm Mon-Fri.
We will always notify you if there are any delay on your order

Please contact us if you are unsure, we will be more than happy to help!

Please Note: Due to Covid – We are only shipping within the UK at the moment

*Royal Mail 48 Tracked – FREE UK SHIPPING

(2-4 Working days not including weekends (Estimated time of arrival)

Royal Mail 24 /1st Class Tracked – £2.95

1-3 Working Days, not including weekends (Estimated time of arrival)

Order Cancelations And Amendments

We have a 10 minute window for any order amendments that you would like to make after you place your order. Should you wish to make any amendments to your order (such as swap products, change gift messages, change a shipping address, cancel your order, or request a refund) these changes must be requested within 10 minutes of you placing your order on the website.

If you need to contact us please do so via the “contact us” link to request an order amendment or email: help@pamperbeautyboxdirect.com

Delivery Has Not Arrived?

Please note that all delivery times are estimated and not strictly guaranteed to arrive within the indicated timeframe. Once we have fulfilled your order and handed it to Royal Mail, there can be unexpected delays with them, your parcel will always have a tracking number so please check this on “My Account” and on royal mails track and trace website

https://www3.royalmail.com/track-your-item#/